user и suer отличаются всего одной перестановкой... (mike@) ...
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as
ID Status▲ Resolution Sev Product Comp Assignee▲ Reporter Summary
13312 CLOS FIXE nor Sisyphus libsword lav lav Requested 'sword >= 1.5.10

File a new bug in the "libsword" component of the "Sisyphus" product