<?xml version="1.0" encoding="UTF-8" ?>

<bugzilla version="5.2"
          urlbase="https://bugzilla.altlinux.org/"
          
          maintainer="jenya@basealt.ru"
>

    <bug>
          <bug_id>38962</bug_id>
          
          <creation_ts>2020-09-18 16:33:59 +0300</creation_ts>
          <short_desc>Сервис matrix-synapse не запускается</short_desc>
          <delta_ts>2025-07-03 16:38:37 +0300</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>4</classification_id>
          <classification>Development</classification>
          <product>Sisyphus</product>
          <component>matrix-synapse</component>
          <version>unstable</version>
          <rep_platform>x86_64</rep_platform>
          <op_sys>Linux</op_sys>
          <bug_status>REOPENED</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>P5</priority>
          <bug_severity>normal</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Alexander Makeenkov">amakeenk</reporter>
          <assigned_to name="Vitaly Lipatov">lav</assigned_to>
          <cc>lav</cc>
    
    <cc>tatyana</cc>
          
          <qa_contact>qa-sisyphus</qa_contact>

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>192624</commentid>
    <comment_count>0</comment_count>
    <who name="Alexander Makeenkov">amakeenk</who>
    <bug_when>2020-09-18 16:33:59 +0300</bug_when>
    <thetext>Версия пакета: matrix-synapse-1.19.0-alt1

# systemctl start matrix-synapse
# systemctl status matrix-synapse
● matrix-synapse.service - Synapse Matrix homeserver
     Loaded: loaded (/lib/systemd/system/matrix-synapse.service; disabled; vendor preset: disabled)
     Active: failed (Result: exit-code) since Fri 2020-09-18 13:29:16 UTC; 406ms ago
    Process: 5698 ExecStart=/usr/bin/python3 -m synapse.app.homeserver --config-path=/etc/synapse/homeserver.yaml (code=exited, status=1/FAILURE)
   Main PID: 5698 (code=exited, status=1/FAILURE)
        CPU: 756ms

сен 18 13:29:15 server-91-x86-64-min-20200818.localdomain systemd[1]: Started Synapse Matrix homeserver.
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain python3[5698]: ERROR:root:Needed canonicaljson&gt;=1.2.0, got canonicaljson==1.1.4
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain python3[5698]: ERROR:root:Needed optional txredisapi&gt;=1.4.7, got txredisapi==1.2
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain python3[5698]: Missing Requirements: &apos;canonicaljson&gt;=1.2.0&apos;, &apos;txredisapi&gt;=1.4.7&apos;
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain python3[5698]: To install run:
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain python3[5698]:     pip install --upgrade --force &apos;canonicaljson&gt;=1.2.0&apos; &apos;txredisapi&gt;=1.4.7&apos;
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain systemd[1]: matrix-synapse.service: Main process exited, code=exited, status=1/FAILURE
сен 18 13:29:16 server-91-x86-64-min-20200818.localdomain systemd[1]: matrix-synapse.service: Failed with result &apos;exit-code&apos;.

# rpm -qa | grep canonicaljson
python3-module-canonicaljson-1.1.4-alt1.noarch

# rpm -qa | grep txredisapi
python3-module-txredisapi-1.2-alt2.noarch</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>192628</commentid>
    <comment_count>1</comment_count>
    <who name="Vitaly Lipatov">lav</who>
    <bug_when>2020-09-18 19:22:39 +0300</bug_when>
    <thetext>Понял, обновлю зависимости.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>192631</commentid>
    <comment_count>2</comment_count>
    <who name="Repository Robot">repository-robot</who>
    <bug_when>2020-09-18 22:42:52 +0300</bug_when>
    <thetext>matrix-synapse-1.19.3-alt1 -&gt; sisyphus:

 Fri Sep 18 2020 Vitaly Lipatov &lt;lav@altlinux.ru&gt; 1.19.3-alt1
 - new version 1.19.3 (with rpmrb script)
 - update requirements (ALT bug 38962)</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>247707</commentid>
    <comment_count>3</comment_count>
    <who name="Tatyana Gagina">tatyana</who>
    <bug_when>2024-06-17 16:09:39 +0300</bug_when>
    <thetext>Версия: matrix-synapse-1.104.0-alt1
Стенд, обновлённый до Sisyphus:
ALT Server x86-64

Шаги те же https://bugzilla.altlinux.org/show_bug.cgi?id=38962#c0, поведение несколько изменилось.

Вывод:
# systemctl status matrix-synapse
× matrix-synapse.service - Synapse Matrix homeserver
     Loaded: loaded (/usr/lib/systemd/system/matrix-synapse.service; enabled; preset: disabled)
     Active: failed (Result: exit-code) since Mon 2024-06-17 15:57:48 MSK; 1s ago
   Duration: 3.963s
    Process: 26264 ExecStart=/usr/bin/python3 -m synapse.app.homeserver --config-path=/etc/synapse/homeserver.yaml (code=exited, status=1/FAILURE)
   Main PID: 26264 (code=exited, status=1/FAILURE)
        CPU: 2.467s

июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]:     with open(
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]:          ^^^^^
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]:   File &quot;/usr/lib64/python3/site-packages/synapse/config/key.py&quot;, line 274, in &lt;lambda&gt;
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]:     signing_key_path, &quot;w&quot;, opener=lambda p, f: os.open(p, f, mode=0o640)
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]:                                                ^^^^^^^^^^^^^^^^^^^^^^^^^
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]: PermissionError: [Errno 13] Permission denied: &apos;/etc/synapse/my.matrix.alt.signing.key&apos;
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain python3[26264]: Generating signing key file /etc/synapse/my.matrix.alt.signing.key
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain systemd[1]: matrix-synapse.service: Main process exited, code=exited, status=1/FAILURE
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain systemd[1]: matrix-synapse.service: Failed with result &apos;exit-code&apos;.
июн 17 15:57:48 server-10-2-x86-64-office-20240613.localdomain systemd[1]: matrix-synapse.service: Consumed 2.467s CPU time.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>268307</commentid>
    <comment_count>4</comment_count>
    <who name="Alexander Makeenkov">amakeenk</who>
    <bug_when>2025-07-03 16:38:37 +0300</bug_when>
    <thetext>(Ответ для Tatyana Gagina на комментарий #3)
&gt; python3[26264]: PermissionError: [Errno 13] Permission denied:
&gt; &apos;/etc/synapse/my.matrix.alt.signing.key&apos;
&gt; python3[26264]: Generating signing key file
&gt; /etc/synapse/my.matrix.alt.signing.key

Актуально для 1.129.0-alt1.</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>