user и suer отличаются всего одной перестановкой... (mike@) ...
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as
ID▼ Status Resolution Sev Product Comp Assignee Reporter Summary
33046 CLOS FIXE min Sisyphus puppet-s rt imz service puppet reload fails in facter (unlike service puppet restart)
32602 CLOS DUPL nor Sisyphus puppet-s cas sotor Не стартует после установки

File a new bug in the "puppet-server" component of the "Sisyphus" product