Bug 28488

Summary: InsufficientMemory in LJ 1010 when printing some images
Product: Sisyphus Reporter: Ivan Zakharyaschev <imz>
Component: hplip-hpcups-PPDsAssignee: Andrey Cherepanov <cas>
Status: NEW --- QA Contact: qa-sisyphus
Severity: normal    
Priority: P3 CC: cas, jackie.rosen, viy
Version: unstable   
Hardware: all   
OS: Linux   
Bug Depends on: 28492    
Bug Blocks:    
Attachments:
Description Flags
Spravka.jpg none

Description Ivan Zakharyaschev 2013-02-01 02:04:46 MSK 
When printing an image on HP LJ 1010 with the hpcups driver, an error occured -- the printer printed (on paper):

PCL XL error
Error: InsufficientMemory
Operator: 0x46
Position: 55

Another time:

PCL XL error
Subsystem: IP
Error: InsufficientMemory
Operator: 0x46
Position: 58

There was no error when printig other stuff, for example, a random page from Wikipedia.

After switching to the hpijs driver, there are no errors.

$ rpm -qf /usr/share/ppd/HP/hp-laserjet_1010-hpijs.ppd.gz /usr/share/ppd/HP/hp-laserjet_1010.ppd.gz
hplip-hpijs-PPDs-3.11.10-alt1.M60P.1
hplip-hpcups-PPDs-3.11.10-alt1.M60P.1
$ rpm -qa '*cups*'
ghostscript-cups-9.04-alt2
python-module-cupshelpers-1.3.7-alt1
libcups-1.5.0-alt5.M60P.1
hplip-hpcups-PPDs-3.11.10-alt1.M60P.1
hplip-hpcups-3.11.10-alt1.M60P.1
python-module-cups-1.9.55-alt1
cups-pdf-2.5.1-alt4
cups-1.5.0-alt5.M60P.1
$
Comment 1 Ivan Zakharyaschev 2013-02-01 02:21:27 MSK 
Created attachment 5726 [details]
Spravka.jpg

The image which CUPS fails to print attached.
Comment 2 Ivan Zakharyaschev 2013-02-01 19:24:58 MSK 
The same error happens with the "hpcups" driver from 3.12.10a-alt0.M60P.1:

$ rpm -qa '*hpcups*'
hplip-hpcups-PPDs-3.12.10a-alt0.M60P.1
hplip-hpcups-3.12.10a-alt0.M60P.1
$ 


I'll check now whether the "hpijs" driver from the new release still works fine...
Comment 3 Ivan Zakharyaschev 2013-02-01 19:35:47 MSK 
(В ответ на комментарий №2)
> I'll check now whether the "hpijs" driver from the new release still works
> fine...

Yes, it does still work fine.

$ rpm -qa '*hpijs*'
hplip-hpijs-3.12.10a-alt0.M60P.1
hplip-hpijs-PPDs-3.12.10a-alt0.M60P.1
$ 

(I'll check now whether updating the cups package makes any difference.)

Updating the cups package doesn't change the situation:

$ rpm -qa '*cups*'
hplip-hpcups-PPDs-3.12.10a-alt0.M60P.1
ghostscript-cups-9.04-alt2
python-module-cupshelpers-1.3.7-alt1
hplip-hpcups-3.12.10a-alt0.M60P.1
libcups-1.5.3-alt0.M60P.2
cups-1.5.3-alt0.M60P.2
python-module-cups-1.9.55-alt1
cups-pdf-2.5.1-alt4
$
Comment 4 Ivan Zakharyaschev 2013-02-01 22:58:24 MSK 
There is also a problem with this image and the "hpcups" driver for HP LJ 1010 in Ubuntu -- https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1112773 .

(Although the result looks differently in Ubuntu: not an error report printed by the printer, but rather a small stripe at the top.)
Comment 5 Ivan Zakharyaschev 2013-02-02 15:34:16 MSK 
Here is how such an error caused by the driver was solved:

http://www.administrator.de/forum/pcl-xl-error-mit-laserjet-5000-56994.html#comment-229242

http://www.administrator.de/PCL_XL_error_-Was_soll_das_heissen%3F.html#comment-51270

(changing the language to "PCL 5e)
Comment 6 Andrey Cherepanov 2013-02-03 23:47:08 MSK 
Where should we switch to PCL 5e? Only for HP LJ 1010 (hpcups)?
Comment 7 Ivan Zakharyaschev 2013-02-04 01:28:47 MSK 
(В ответ на комментарий №6)
> Where should we switch to PCL 5e? Only for HP LJ 1010 (hpcups)?

I can test if this will fix printing on HP LJ 1010 with hpcups...

According to that posting -- http://www.administrator.de/forum/pcl-xl-error-mit-laserjet-5000-56994.html#comment-229242 -- it will also fix the problem for LJ 5000...